Shipping Information

Thank you for visiting and shopping at Poolshop Online. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time
All orders are processed within 3 business days of purchase. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

A proof of delivery photo will be taken and stored on the Poolshop Online network should any queries arise please request a copy at sales@poolshoponline.com.au.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

  • Our shipping is available within the Perth Metro Area.
  • Perth’s metropolitan area extends along the coast to Two Rocks in the north and Singleton to the south. From the coast in the west to Mundaring in the east.
  • FLAT RATE for shipping is $25 under orders of $95.
  • FREE SHIPPING on all orders over $95.

We have also extended our shipping to certain Perth Regional Areas.

  • This includes suburbs starting from Secret Harbour to Furnissdale.
  • We have a depot in Bunbury, which allows us to fulfill orders within a certain radius. This includes suburbs from Bunbury to Stratham.
  • FLAT RATE for shipping is $49.99 on orders under $115
  • FREE SHIPPING on all orders over $115
  • If you reside near Bunbury and aren’t able to check-out, please email or give us a call and we may be able to assist you further.

Payment Methods

Poolshop Online accepts Paypal payments and credit card payments to be paid at the time of placing your order. If you have any issues with the payment processing system, please contact us at sales@poolshoponline.com.au