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Shipping Information

Thank you for visiting and shopping at Poolshop Online. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time
All orders are processed within 3 business days of purchase. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

A proof of delivery photo will be taken and stored on the Poolshop Online network should any queries arise please request a copy at

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

  • Our shipping is available within the Perth Metro area only. This ranges from Two Rocks to Margaret River and Mundaring, please email for costing on orders outside these areas.
  • FLAT RATE for shipping is $15 under orders of $65.
  • FREE SHIPPING on all orders over $65.

Stonecare Range

We have expanded our stonecare range to the Brisbane Metro Area.

All other areas outside Brisbane Metro area are subject to different freight costs due to distance and dangerous goods transportation. Please call for freight cost*

Brisbane Metro Area: $15 Shipping (DG Good)

Payment Methods

Poolshop Online accepts Paypal payments and credit card payments to be paid at the time of placing your order. If you have any issues with the payment processing system, please contact us at